Clear expectations.
How we handle weather, scheduling, payment, and guarantees, so you know exactly what to expect before we arrive.
Weather & Rescheduling
Mobile detailing happens outdoors, so weather matters. If rain, extreme heat, freezing temperatures, or other conditions prevent us from delivering a quality result, we'll contact you to reschedule at no charge. We monitor the forecast before every appointment, we'd rather reschedule than deliver a compromised finish.
Cancellation & Rescheduling
Plans change. Please give us at least 24 hours' notice if you need to cancel or reschedule so we can offer the slot to another client. Repeated last-minute cancellations or no-shows may be subject to a fee at our discretion. To reschedule, just reach out and we'll find a new time that works for you.
Satisfaction Guarantee
We don't consider a detail finished until it meets our finish criteria, and we'll walk through the results with you on-site. If something isn't right, let us know within 48 hours and we'll make it right. A detail isn't done until it's done to standard, your satisfaction is the whole point.
Payment & Deposits
Payment is due upon completion of your service. We accept common electronic payment methods, which are confirmed at the time of scheduling. For larger packages or peak dates, we may request a deposit to hold your appointment, any deposit is applied directly to your total.
On-Site Requirements
We need a safe, level place to park your vehicle plus access to an outdoor water spigot and a standard 110V electrical outlet. If you won't be on-site, please confirm that mobile detailing is permitted at the property by your landlord, HOA, property manager, or employer, and arrange vehicle key access. If water or power isn't available, mention it on your quote request so we can discuss options before booking.
Service Area
We serve the St. Louis, Missouri metro area. Not sure if you're covered? Use the address checker on our Service Areas page, or include your address on your quote request and we'll confirm before booking.
Have a question about a policy?
Include it on your quote request and we'll answer directly.
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