Answers, straight.
Common questions about how our mobile detailing service works. If your question isn't here, we're happy to answer it directly.
How long does detailing take?+
Most detailing appointments take between 1 and 6 hours. The exact time depends on your vehicle's size, how dirty it is, and any add-on packages you select. A maintenance detail is on the shorter end, while a complete interior and exterior detail on a large, heavily soiled vehicle is on the longer end. We'll give you an accurate time estimate when we confirm your appointment.
Do you come to me?+
Yes. Ignition Detail Co. is a fully mobile detailing service based in St. Louis, Missouri. We travel directly to wherever your vehicle is parked across the St. Louis metro area. We do ask that the location has a safe, level place to park the vehicle plus access to an outdoor water spigot and a standard electrical outlet.
Do I need to provide water and electricity?+
Yes. Ignition Detail Co. uses the customer's outdoor water spigot and a standard 110V electrical outlet while performing mobile detailing on-site. Please confirm both are working and accessible before your appointment. If water or power isn't available at your location, let us know on your quote request so we can discuss options before booking.
Do I need to be home during the appointment?+
Not necessarily. As long as we have access to the vehicle, an outdoor water spigot, and a working electrical outlet, you don't need to be present. Many clients schedule while they're at work. If you won't be home, please leave the vehicle unlocked or arrange key access, make sure the water and power are turned on and reachable, and be available by phone in case we have a question.
Do I need permission from anyone if I'm not home?+
Yes. If you won't be on-site, please make sure we're permitted to be there and to use the water and power. For apartments, condos, HOAs, gated communities, shared driveways, or workplace parking lots, confirm with your landlord, property manager, HOA, or employer in advance that mobile detailing is allowed on the property. Some properties restrict washing on-site or require prior notice, and we can't perform the service without that approval.
How do I request a quote?+
Fill out the quote request form on our contact page with your vehicle details, service location, and preferred service. We'll follow up to confirm pricing, scheduling, and on-site requirements like water and power access.
What forms of payment do you accept?+
We accept common electronic payment methods. Accepted options will be confirmed at the time of scheduling.
What vehicles do you service?+
We service all types of vehicles: luxury cars, sports cars, SUVs, trucks, and daily drivers alike. The same standard applies to every vehicle we detail.
How often should I have my vehicle detailed?+
Many clients schedule a maintenance detail on a recurring basis and a full detail seasonally. We're happy to recommend a cadence based on your vehicle and how you use it.
How it works.
Tell us about your vehicle and what you're looking for.
A quick conversation to confirm the right service and timing.
Fully mobile | we arrive on time and set up on-site.
We don't call it done until it meets our finish criteria.